How can businesses create value for their customers? – Breaktime Breakthroughs
In an episode of Breaktime Breakthroughs on Plus Network, Castro talks about the importance of businesses bringing and adding value to the lives of their customers.
customer experience
How can you personalize your business for your customers? – Breaktime Breakthroughs
Once you’ve established your own business, one of the challenges that you will face is making sure that it will make a strong impression and gain the loyalty of customers. With so many businesses competing for customers, it can be hard to stand out. But one thing that’s guaranteed to gain customers is having great … Read more
What are the true goals of Customer Service? – Breaktime Breakthroughs
In an episode of Breaktime Breakthrough on Plus Network, training and management consultant Mondo Castro unpacks this quote and shares the true meaning of the S in Customer Service.
How can we Better Understand the Needs of our Customers? – Breaktime Breakthroughs
In an episode of Breaktime Breakthrough on Plus Network, Training and Management Consultant Mondo Castro emphasized that customers are not just essential, but they should be prioritized.
Power Up: World of CX
Be part of an event where industry leaders and speakers talk about the value of human touch in customer experience in the era of digital technology and AI.
