{"id":6609,"date":"2023-04-19T03:26:36","date_gmt":"2023-04-19T03:26:36","guid":{"rendered":"https:\/\/workwiseasia.com\/?p=6609"},"modified":"2023-04-19T03:26:39","modified_gmt":"2023-04-19T03:26:39","slug":"how-can-you-personalize-your-business-for-your-customers-breaktime-breakthroughs","status":"publish","type":"post","link":"https:\/\/workwiseasia.com\/?p=6609","title":{"rendered":"How can you personalize your business for your customers? &#8211; Breaktime Breakthroughs"},"content":{"rendered":"<!-- VideographyWP Plugin Message: Automatic video embedding prevented by plugin options. -->\n\n<p>Once you\u2019ve established your own business, one of the challenges that you will face is making sure that it will make a strong impression and gain the loyalty of customers. With so many businesses competing for customers, it can be hard to stand out. But one thing that\u2019s guaranteed to gain customers is having<strong> great customer service, <\/strong>as this is something that is always appreciated.&nbsp;<\/p>\n\n\n\n<p>In an<a href=\"https:\/\/www.youtube.com\/watch?v=FBjZS2kbU9M\"><strong> <span style=\"text-decoration: underline;\">episode<\/span> <\/strong><\/a>of <a href=\"https:\/\/www.facebook.com\/watch\/114773990073425\/1161800131319161\"><strong><span style=\"text-decoration: underline;\">Breaktime Breakthroughs<\/span><\/strong><\/a> on <a href=\"https:\/\/www.facebook.com\/MyPlusNetwork\/\"><strong><span style=\"text-decoration: underline;\">Plus Network<\/span><\/strong><\/a>, Training and Management Consultant Mondo Castro shares the impact of personalized or customized service on customers and how it can greatly help businesses. According to Castro, when a customer walks into a restaurant, waiters can either<strong> smile and take their order<\/strong> or <strong>probe and connect <\/strong>with the customer and <strong>deliver customized service<\/strong>.\u00a0<\/p>\n\n\n\n<p>When they deliver personalized service, customers are more likely to remember them, which opens a <strong>favorable channel for upselling<\/strong> without trying too hard. This is because people appreciate what is<strong> good, valuable, and beneficia<\/strong>l to their well-being. But unfortunately, personalized or customized service is the rare commodity that most business and individuals <strong>tend to overlook<\/strong>, as most are too preoccupied with the business processes, goals, selling, simply helping their clients, and delivering goods and services as face value.&nbsp;<\/p>\n\n\n\n<p>According to Castro, for businesses to have <strong>maximum impact <\/strong>on their customers, it will require them to <strong>customize interventions<\/strong> and <strong>adjusting what they say and do<\/strong> to engage others, which requires <strong>deep empathy<\/strong>. By customizing your products and services to fit the needs of your customers, your business will make a positive impression and gain their loyalty and support.\u00a0<\/p>\n\n\n\n<p>Castro ends with a quote from Ronald Heifetz and Marty Linsky in the book <em>Leadership on the Line<\/em>, which emphasizes that<em>,\u201cWe need to understand the story people are telling themselves and you, even if you think the story is foolish, so that you can meet them where they are, instead of where you are.\u201d<\/em><\/p>\n\n\n\n<p>For more professional tips and stories from industry leaders, visit <strong>PLUS Network<\/strong> on <a href=\"https:\/\/www.facebook.com\/MyPlusNetwork\/\"><strong><span style=\"text-decoration: underline;\">Facebook<\/span><\/strong><\/a><strong>,<\/strong> <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.instagram.com\/my.plusnetwork\/?hl=en\"><strong>Instagram<\/strong><\/a><\/span><strong>, <\/strong><a href=\"https:\/\/twitter.com\/myplusnetwork\"><strong><span style=\"text-decoration: underline;\">Twitter<\/span><\/strong><\/a><strong>,<\/strong> and <a href=\"https:\/\/www.youtube.com\/channel\/UC6DqCUuMEL1jdnRgxAbKEsA\"><strong><span style=\"text-decoration: underline;\">YouTube<\/span>.<\/strong><\/a>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Once you\u2019ve established your own business, one of the challenges that you will face is making sure that it will make a strong impression and gain the loyalty of customers. With so many businesses competing for customers, it can be hard to stand out. But one thing that\u2019s guaranteed to gain customers is having great &#8230; <a title=\"How can you personalize your business for your customers? &#8211; Breaktime Breakthroughs\" class=\"read-more\" href=\"https:\/\/workwiseasia.com\/?p=6609\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":6610,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[272,273,276,275],"tags":[564,429,315,59,303,574,620,398,478],"class_list":["post-6609","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-leadership","category-management","category-personal-growth","category-sales-marketing","tag-breaktime-breakthroughs","tag-customer-experience","tag-customer-service","tag-leadership","tag-management","tag-mondo-castro","tag-sales-and-marketing","tag-workwise","tag-workwise-asia","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How can you personalize your business for your customers? - Breaktime Breakthroughs | Workwise Asia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/workwiseasia.com\/?p=6609\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How can you personalize your business for your customers? - Breaktime Breakthroughs | Workwise Asia\" \/>\n<meta property=\"og:description\" content=\"Once you\u2019ve established your own business, one of the challenges that you will face is making sure that it will make a strong impression and gain the loyalty of customers. 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