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The world is becoming more digital by the minute. Even customer experience is highly affected by technology. Success Options Inc. and Inspire Leadership Consultancy bring you Power Up: World of CX <\/strong>with 5 game-changers to provide you with all that you need to know about customer experience and its shift in digital space. This congregation of innovators is scheduled on October 2, 2019<\/strong> from 9am to 5pm<\/strong> at Samsung Hall, SM Aura BGC<\/strong>.<\/p>\n <\/p>\n <\/p>\n The world of customer experience is an ever changing challenge. Now that we are in the era of digital technology and artificial intelligence, it\u2019s an even bigger lesson to master. Give yourself and your company the edge it needs to stay on top of the line.\u00a0<\/p>\n <\/p>\n <\/p>\n Here are game-changing talks to power up your customer experience:<\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n Let\u2019s ask the hard questions: how do we win on e-commerce? Innovative and low-cost, yes, but also extremely saturated. This selling platform is a looping riddle that seems to have no answer.\u00a0<\/p>\n <\/p>\n <\/p>\n Speaker, Josh Supan<\/strong>, Founder and CEO of Xpanse<\/strong>, deconstructs online selling to provide us with tools needed to stay on top. Marketing strategies are unique in every industry but this innovative discussion is sure to provide every marketer with that \u201cEureka!\u201d moment.<\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n Integrating AI in retail is inevitable. Even brick and mortar stores need to keep up with technology and the generation it nurtures. Everyone who has handled, worked for, or worked in a physical store knows the difficulty in its maintenance. With the digital era, however, we now have designs that empower and provide business owners with an undeniable edge. Raphael Layosa, CEO\u00a0<\/strong>of Retailgate<\/strong> (RTL Gate Technologies Inc.), dissects the ins and outs of technology that provides businesses access to crucial assets such as information on customer traffic and dwell time. It\u2019s time to get on with the times and grab the opportunities of the technological advantage available to us.<\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n Selling requires persuasion, but how do we maximize its use? Renowned Executive Coach Speaker\u00a0<\/strong>Krish Dhanam<\/strong> provides us with an in-depth discussion on how to do just that.<\/p>\n <\/p>\n <\/p>\n From mastering the art form that is selling through the psychological techniques of combining the logical and creative parts of your brain, to much more, Krish Dhanam equips participants with tools to improve their selling techniques.<\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n Where do we start on maximizing customer experience? AJ Rocero, Sales Director of Regus and Spaces by IWG<\/strong>, explores the first step in doing that. Awareness is key and that\u2019s where we\u2019ll start. Understanding the true power of learning the needs, dreams, and behaviors of our consumers is the first step to conquering the business world.<\/p>\n <\/p>\n <\/p>\n Designing programs and solutions around what the people need and want will provide businesses a clear view of what is the most likely to work.<\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n Francis <\/strong>Kong<\/strong>, one of the most respected business speakers in the country<\/strong>, will talk about a very powerful driving force of change: culture.\u00a0<\/p>\n <\/p>\n <\/p>\n <\/p>\nEngagement Commerce<\/strong><\/h3>\n
The Retail Revolution<\/strong><\/h3>\n
Selling Mastery<\/strong><\/h3>\n
Human-Centered Design<\/strong><\/h3>\n
Transformational Journey<\/strong><\/h3>\n